FAQs


1. What are our service hours?
  • We offer 24 hours per day, 7 days a week production service
  • You can reach us personally during our core hours Monday to Friday, 8 a.m. to 8 p.m., and Saturdays/Sundays/public holydays from 10 a.m. to 6 p.m.
  • To place orders outside our core hours and on Saturdays/Sundays/public holydays please contact us first to make an appointment!
2.Organisation of production (how do I get my slides?
Please contact us by phone, fax, or e-mail to arrange for capacity and to discuss the basic framework. After receiving your copies (handwritten draft per fax, electronic documents per e-mail) we draw your presentation, and send it back per e-mail.
3. How long does it take to rework my slides?
We will gladly estimate the time required for your job after evaluating your material.
4. To whom should I mail or fax my slides?
Please contact us at:
facts and figures augustin OG
Satzberggasse 16/15
1140 Vienna
Phone: 0043 1 912 1930
Fax: 0043 1 912 1930-15
Email: office@fnf.at
5. What does it cost to rework or design my slides?
  • Due to the varying amount of work needed to create each presentation, we charge per hour. From experience, we know that 2 to 7 exhibits are usually produced per hour.
  • We will gladly estimate the time requirement for your job after evaluating your material.
6. What is a PowerPoint template?
A PowerPoint template is a generic slide (i.e., a PowerPoint slide used as a prototype for a group of slides) which is stored as a PowerPoint file. Templates can contain layouts, design colours, fonts, effects, background formatting, and even subject matter
7. Why is it advisable to book capacity?
Booking capacity in good time is a prerequisite for us to place at your disposal the necessary capacity when you need it. Of course we always try to meet you dead lines, even for orders placed at short notice, but we can only guarantee them when you pre-book capacity.
8. What does a training video cost?
You can inquire as to the prices of training videos using our contact form to impart your needs and wishes. Please be as precise as possible. You will receive a cost estimate promptly.
9. Do you animate my slides?
We animate slides according to your wishes.



If you have further questions, please use our contact form